Work/Beauty and Skincare
Chipmunk
The brand wanted to engage with Gen Z audience by creating a connection through the use of relevant terms, while delivering content that is both fun, playful, and exudes a sense of premium quality.

Strength in Numbers
The brand saw a 15% increase in revenue, along with a 236% increase in overall brand awareness. Organic contact form submissions also grew by 131%, indicating stronger user interest and engagement. The improved social media communication helped the brand connect more effectively with the Gen Z audience, while the website provided a clearer and more structured platform for users to engage with the brand.
Revenue Growth
Increase in Brand Awareness
Increase in organic contact form submissions
Client
Chipmunk
Category
Beauty & Cosmetics
Positioning
Clean, vegan, gender-inclusive makeup brand
Services
Chipmunk is India’s first makeup brand that prioritizes the health of your skin without having to trade off on the fun of glamming up. It is a clean, skin-loving, gender inclusive, vegan, cruelty-free beauty brand aiming to provide affordable luxury with science backed innovative & clean formulations & zero gimmicks.
Chipmunk, as a clean and inclusive beauty brand, aimed to build a stronger connection with the Gen Z audience while maintaining its positioning as a premium yet accessible makeup brand.
The existing digital presence needed to better reflect this balance. Content had to feel fun, relatable, and culturally relevant, while still maintaining a sense of quality and brand consistency. Additionally, there was a need to strengthen the website experience to support growing user interest.
To build a stronger connection with the Gen Z audience through engaging social media content, while developing a website that supports brand communication and user experience.
The approach focused on creating social media content that resonated with Gen Z by incorporating relatable language, trends, and a playful tone, while maintaining a premium visual direction. This helped the brand communicate in a way that felt both engaging and aligned with its identity.
Alongside content creation, the website was developed to provide a more structured and user-friendly experience. The goal was to ensure that users engaging with the brand through social media could seamlessly explore and understand the brand through its digital platform.
For beauty brands targeting Gen Z, relevance in communication plays a critical role in driving both engagement and business outcomes. Content that aligns with audience language and trends can significantly improve how the brand is perceived and interacted with.
At the same time, pairing strong social media presence with a well-structured website ensures that increased attention is effectively converted into meaningful actions, such as enquiries and purchases.
7 pieces
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6 films
Key takeaway
A strong combination of relatable content and a well-structured website can significantly improve both brand connection and business outcomes.